Privacy Policy

At R3chain (“us” “we” “our”), we are committed to respecting your privacy and protecting your personal data. This page informs you of our policies regarding the Personal Data we collect, how we collect it, what we use it for and who we share it with when you use our website: https//r3chain.io (the “Service”).

What data do we use?
We only collect the information that you choose to give us, such as your name, email address, and other contact information when you sign up for our Services or newsletters. We may also collect data about your preferences for receiving marketing communications and your interactions with our marketing materials. Additionally, we may automatically collect certain limited types of information, such as device data, blockchain data, and aggregate data, when you access, use, or interact with our Services or Site. Finally, we may receive additional information about you from third parties we work with, such as contractors, project partners, and analytics providers. We may combine this information with other information you provide to us or that we automatically collect.

How do we use your data?
We collect information about you for the following purposes:
  • Creating a user account for you to access and use our services;
  • Sending promotional materials and information about our services, as well as news and updates related to R3chain and the Voluntary Extended Producer Responsibility;
  • Responding to any interactions you may have with R3chain, including customer service inquiries and support requests.

How we share Information?
We may share information about you:
  • with partners related to R3chain activities, such as companies that provide the operational or technological infrastructure necessary to perform our activities and storage service providers;
  • for the protection of the interests of R3chain in any type of conflict, judicial or extrajudicial;
  • in case of corporate transactions or changes involving R3chain, in which case the transfer of information will be necessary;
  • by court order or request of the administrative authorities having legal jurisdiction to request it.

How long do we process the data?
We will retain your personal information with us for as long as necessary to obtain the purposes presented herein. The data may be kept as long as:
  • there is a relationship with the User,
  • it is necessary to comply with a legal or regulatory obligation to which R3chain is subject
  • when it is necessary to protect our legal position, for example, in relation to disputes or investigations.

How do we use cookies?
We use cookies for a variety of purposes, including allowing users to navigate and use the functionality available on our website, analyzing user interactions with the website, providing personalized experiences to users, and evaluating the effectiveness of communication and advertising to understand and analyze trends and behaviors, as well as to present more targeted advertising. When users permit the use of cookies, we store them to remember their preferences in the next session. Users can revoke their consent to cookies at any time by using the preference settings in their browser. If users do not accept certain cookies, some services may not function properly.

How do we keep your data safe?
We store the information collected on its website on its own servers or on those contracted. We use reasonable market means to preserve the privacy of the data collected and complies with legally required security standards. For example, we use encryption for data transfer, has protection against unauthorized access to its systems, only authorizes access to authorized persons, and also establishes a confidentiality obligation for anyone who has access to the data.

Despite all the care taken, the User must understand that no website is totally secure and that we cannot fully guarantee that all the information that exists on the website will not be subject to unauthorized access. Therefore, we recommend our Users to take the necessary measures to protect themselves, using the technologies available for this purpose and not transferring passwords, login access, etc.

You rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Changes to this Policy
This Policy may be updated from time to time, and its latest version will always be shared on the R3chain website and automatically applied to Users thereafter.

Contact us
If you have questions about this Policy, you may contact us at the following email: [email protected]. We will always be available for clarification.